Girls Road Trip 2018 - A Rambling Post of Our Broken Texsport Cot from Sierra Trading Post

It's a cold, miserable kind of day and I've been wanting to get some of these photos sitting in draft files posted even if I'm not in the mood to really write the post I originally planned when I took them!

Does that makes sense?

Sometimes I take the photos and plan some awesome, well thought out post with links but reality happens and they sit in draft files waiting.

Today I'm taking these out - getting them posted just because it's something to chat about over morning coffee.

I've never been one to sleep on a cot when camping - and this is throughout my entire life.  As a matter of fact, I believe camping should be done with whatever you can carry in a backpack and hiked in... but I do little of that kind of camping anymore.  I'm still old-school with a tent but mostly I've got a car somewhere nearby that got me where I'm going.

This year while looking over items for the road trip one of my kids (the college daughter) and I are taking together, I saw a great deal on these steel Texport cots from Sierra Trading Post.  The price was right and I figured we could also use them here at the house as an extra 'single bed' option when guests came in addition to camping.

I ordered two and was pretty excited to set them up and check them out when they were delivered.
I got the blue colored.
Two of them.
Sturdy - and heavy enough you wouldn't want to carry them but for car-camping they were great.

The first one went up perfectly.
The second one... uh oh.
This is a problem.
This little tiny flaw made for a big issue.
Someone, at some point, had tried to put this cot together and did a crap job of it.
It doesn't take a rocket scientist to assemble them but based on the reviews I read while researching them before buying, I did note that a lot of people complained about not knowing how to set them up and they were too difficult.
I'm glad none of them are rocket scientists or the future of space exploration would be doomed.

That small little piece that should be hanging out, ready to do it's job, had been pushed in by someone in the past trying to use force to get the cot into place instead of using their brains.

This means there is nothing to go into the steel bar to hold the bed frame in place.
Darn them.

You can see the piece just hangs loosely since it has nothing to insert into the hole.
The way it's broken you can't get it out - and you can't get the frame to stay in place without it.

I did contact Sierra Trading Post and gave them photos.  I thought they would step up and be cool with their customer service but that was soooo not the case.  Basically I was going to go through a crappy step by step of trying to box it back up in the original  box it came in (which was damaged and taped when it was delivered to me) and I was going to have to go through the hassle to try to get it BACK to them when really - they could have stepped up to the plate and offered to send me a new steel bar for that side of the bed. 

ONE STEEL BAR would fix it right up. 

And if they were really, really cool they could have said, "Dude, that sucks!  And we know the hassle of sending that big old bulky, heavy bed is a pain.  It's on clearance and pretty cheap right now so let's just send you a new bed, k?"

But they didn't.

They pretty much ignored me after my initial message and photos.

These are pretty cool cots generally speaking.  They are not the crappy little light weight ones you normally see; they are a better version of quality steel and the legs have great support by forming an X instead of just little straight legs or the kind that can tip over.

The canvas is quality and I really do love them... except this broken one.  Still, I'm the mother of invention and I'm not going through a version of mini hell to fight with Sierra Trading Post or waste my time trying to box this sucker back up and print labels and drive all over trying to ship it back to them.  Not over a cheap clearance sale item I got.

But I AM going to post about it on my blog.
Cause well... eh, I've got time today and it's just the coffee talking.